New York Accommodation - 2 Bedroom Rental in Harlem (NY-15344)

Thank you for staying with us, Guy! We are located in a Manhattan historic district so it is a very long process to get permission to upgrade windows. We just found out this week that the city approved our window replacement and so we will have new windows installed over the winter.

We live here with our family of four children, and we love it. There are many lovely restaurants, parks and cafes, all of which are warm and welcoming to children and families. We have lived here with young children for the past 10 years. Having lived in many Manhattan neighborhoods this is our favorite area and where we have chosen to raise our young family. Harlem isn't for everyone, but it is the right place for us. It is a beautiful, multi-cultural place. I am happy that most of our guests love and appreciate our neighborhood.

As we say in our ad, this is an old building in a historic district. Our rates are very low for a Manhattan apartment and that is because it is an old and unrenovated building -- we are very clear about this in our ad and description. Many people love our historic building, as do we. Please read our ad and research Manhattan neighborhoods before booking.

Best wishes to you.

Thank you for staying with us, Nadege. We agree that our charming building is in an excellent location. As we are located in an historic district, we are unable to change our original wood windows -- they are sticky, but unless it is very humid they usually open and shut properly. The bedroom window does not have a curtain because it has wooden shutters. I apologize if you didn't realize that there are shutters which can block out the light in the bedroom. Finally -- we have a downstairs neighbor with a cat, and occasionally you can smell her cat as you walk past her apartment door in our common hallway. Unfortunately there is nothing that we can do about this, and we recommend that people who are very sensitive to cats look elsewhere for accommodation. Thank you again for staying with us.

Thank you for sharing your feedback! With regards to the shutters, in the pictures, we show that there are only curtains, not shutters. Shutters are less common in the US than in some other countries. Glad to hear that you had such a great stay!

Thank you so much for your review, it was such a pleasure to host your stay in New York. We love our Manhattan neighborhood too and are happy that you like the book we prepared to help guests navigate the city.

We are doing repairs and improvements on an on-going basis in our building so that our guests have a lovely place to stay. Thank you so much for staying with us, it was a pleasure to host your stay.

Thank you for your review. It was such a pleasure to host your stay and we hope you will come back soon!

Thanks so much for staying with us, it was a pleasure to host your trip. Our building is old and historic, and from time to time you can hear our upstairs tenants as they walk through the building's central hallway -- we always ask our guests to keep the noise down and be respectful of others, but we can't always control that.

We are on a quiet street in a lovely neighborhood, and we agree that we offer a great value, particularly for guests who appreciate old architecture and historic neighborhoods.

Thank you for the review. I am surprised you felt that the apartment was worn; we never had complaints before, but I guess its a matter of preference. I am sorry you felt that the apartment was not as clean as you would have liked.

I spent the day before your arrival cleaning with the cleaning crew, but since you told us you would be coming a day early we had to scramble, so perhaps some things were missed even though I did check everything.

The toilet did get clogged up a few times on one of the days but we did get a plumber and luckily the issue was easily resolved.

I hope you enjoyed your trip!

Thank you so much for staying with us and for your kind review. It was a pleasure to host your trip to New York. We love living in this vibrant neighborhood, and we are glad that you enjoyed staying here and experiencing this part of Manhattan.

Thank you for letting us know about the sofa bed -- it is basically a new sofa bed but we will look for a better mattress in the future, depending on our guests needs.

Tom, It was such a pleasure to host your family's trip to New York City. We are very happy that you enjoyed your stay and we hope to see you again soon!

Thank you for staying with us. There is a hair dryer and an iron in the wooden closet in the bathroom. I'm sorry that you didn't see those. I put my phone number on a bulletin board so that guests can call me if they have questions or can't find things! We have now renovated the apartment and the bathroom is no longer on the landing, it is incorporated into the apartment.

Thank you Gerardo, we loved hosting your trip to NYC.

Thanks for your review! We are happy that you liked the apartment. We just renovated our floor plan so that the bathroom is enclosed in the apartment's interior hallway -- we think it is a nice improvement to the space!

Our downstairs tenant has a cat and unfortunately you can smell the cat from time to time when you enter and leave the building and in the
public hallway below the apartment. Unfortunately there isn't much we can do about this other than talk to our tenant.

We have adjusted the water --thanks for letting us know.

Thank you, Alexandra! It was a pleasure to host your stay in New York and I hope that we see you again soon.

Thank you Laetitia! We loved hosting your trip to New York and hope that you will return soon.

We appreciate your review, Nathalie. We regret that you will not recommend our apartment. We endeavor to provide clients with value for their money and this modest apartment is certainly for those who are not really looking to splurge.

The apartment building was built in the early 20th century. Thanks for your comments, we will be certain to perform more cleaning to ensure your issues will not be raised in the future.

Thank you Ursula. We very much enjoyed having you stay with us. Since your visit we have renovated the apartment and now the floor plan has changed so that the bathroom is incorporated completely into the apartment -- it is no longer on the landing.

We think this is a huge improvement in the space. It is correct that there is parking readily available on the street. There is also a well-priced parking garage one block away. We hope to see this guest again soon!

We enjoyed having Freddy stay with us. We have a TV with a DVD player, and we provide movies, but we do not have cable. However, we have fast wifi available to guests and many guests use their own computers or hook their computers up to the TV to watch shows.

We agree that our location is nice -- we are just two blocks from the 2/3 express subway.

We enjoyed having this guest. We had a very hot summer in New York and so we are putting more fans in the units. We usually stock the apartments with place-settings for 6, we will increase that to 10.

We usually provide two towels per guest but are always happy to drop off extras when asked.

We were thankful to have these guest stay with us. All of the windows in the building open! I apologize that these guests could not open them, I leave my cell phone number on the bulletin board so that guests can call me for help if problems like this arise.

We had a tenant with a cat and are having the hallway stairs cleaned.